Watches & Warranties
At Southampton Jewelry Exchange our watching makers have the ability to work on and fix every make! From A Rolex to a Timex, Stop In for your free estimate to repair.
The Southampton Jewelry Exchange offers an available one-year limited warranty on all watches sold. This limited warranty is provided directly by us. Our warranty covers the watch movement and battery replacement for the first year of ownership.
The warranty covers malfunctions due to manufacturing and materials defects under regular use within the manufacturer’s specifications. In the event battery replacement is required, we may choose to issue a reasonable battery replacement credit in lieu of having the watch returned to the store. The Southampton Jewelry Exchange warranty does not cover external damage to the product and specifically excludes damage to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, or clasps/buckles, and all other physical damage to the watch.
Having the watch serviced by a party other than The Southampton Jewelry Exchange voids this warranty. This limited warranty does not cover any damage if there is evidence of abusive use or excessive wear and tear, and it does not cover water or sand damage. Our obligation under this warranty is limited to either repairing the watch or, at our option and in lieu of repairing the watch, refunding in full the purchase price of the watch. Any other damages, including any consequential or incidental damages, are not recoverable under this warranty or any implied warranties.